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Our Privacy Statement

By using our site, you consent to us processing your data and you warrant that all data provided by you is accurate.

Information about us

We are R.T. Marke & Co. Limited,
High Street, 69, Bideford, EX39 2AT,
VAT number: 409076062,
Company number: 04563415

For more information, please see our Contact Us page and/or the footer of this website.

This Website is designed and hosted on behalf of R.T. Marke & Co. Limited by PracticeWEB a trading division of Sift Media Limited (company registration number 05923499) a subsidiary of Sift Limited (company registration number 03230061) who provide some of the information which is on this Website. This Website may have links to another website hosted by Sift Limited ("Sift Website") which enables you to access third party services.

In these terms and conditions: "Sift Limited" means Sift Limited (company registration number 03230061) whose registered office is Bridge House, Baldwin Street, Bristol BS1 1QP and any company which is at the relevant time a subsidiary or holding company of Sift Limited and any subsidiary of any such holding company (and "subsidiary" and "holding company" shall have the meanings set out in sections 736 and 736A of the Companies Act 1985).

Personal information

We do not collect any personal information about website users other than:

  • information provided by Users when completing forms on the website including but not limited to the contact and website registration form.
  • that facilitated by the use of "cookie" technology. "Cookies" are designed to enhance your online visit and permit you to access the full service within the website.

Correcting/Updating Personal Information

If a user’s personally identifiable information changes (such as your postcode) the User can update or remove that user’s personal data provided to us by sending an email to office@rtmarke.co.uk.

Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.

When our registration form asks users to enter information, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as the user profile page, the lock icon in the address bar of Web browsers such as Internet Explorer, Chrome and Firefox becomes locked, as opposed to un-locked or open, as will be the case for most of the time that a user is browsing the web.

If you have any questions about the security at our website, you can send an email tooffice@rtmarke.co.uk.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website, however we do encourage you to register in order to gain full access to the website content/information and online services. There are technological and operational security systems in place that provide protection for personally identifiable information from loss or misuse.

Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this  website.

Notices and Disclaimers

These disclaimers also extend the above rights to our website provider - see service agreement, terms and conditions.

Cookies

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.

The website provider (PracticeWEB) uses cookies to personalise your experience of the Website. Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the Website.

Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).

By continuing to use this site you are deemed to be accepting the terms and conditions and consenting to the website placing cookies on your machine (computer) as set out in the Cookies information page.

What are cookies?

A cookie is a small text file which is sent from the website to your computer. It contains information about you as a user on the website to personalise your experience. For example, to determine if you are an admin user and, if so, allow you access to the admin area of the site and the correct user profile.

Session cookies are only stored for the duration of your visit to the website and will be removed when the browser window is closed. For example, when you close your browser window the relevant authentication cookie is removed and you will need to login again the next time you visit the website.

Permanent cookies are stored for a period of time and are used to identify you when you return to the site. For example, your username may be remembered on the login page.

Registration and Login

Actions such as Registration and Login require cookies to determine the permission level the site should grant to you. If you register or login to this site, cookies will be set on your device.

First Party Cookies

The following cookies are set by this website:

Wordpress cookies

Purpose Cookie name Duration Intrusion level
Cookie Consent banner

Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.

catAccCookies 30 days low
Wordpress cookies

If you are an administrator and log into the website, various Wordpress cookies will be set for the functionality and display of the admin area interface.

wordpress_test_cookie session low
wordpress_# session low
wordpress_logged_in_# 2 weeks low
wordpress_sec_# 2 weeks low
wp-settings-# session low
wp-settings-time-# session low
wp-saving-post session low
Divi cookies

If you are an administrator and login to the website and edit content, Divi cookies will be set for various stages in the process eg editing, preview and saving changes.

et-editor-available-post-[POST ID]-bb session low
et-editing-post-[POST ID]-bb session low
et-saved-post-[POST ID]-bb session low
et-recommend-sync-post-[POST ID]-bb session low

Third party cookies

If this site has code from a Third Party site, the Third Party site may set Third Party cookies on your computer:

  • if the page with the code is viewed, eg Google Analytics, YouTube or
  • if you click the link to the Third Party site eg Facebook, Twitter, Google +1, LinkedIn, Vimeo, AddThis.

The intrusion level of Third Party cookies vary and you should check their Privacy Policies for more details.

Google Analytics

We use this this service to improve your experience on this site.

  • The service:
    • This service runs in the background and drops one or more cookies to your computer, or handheld device. It helps us measure how you interact with our websites content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history, we use this data to analyse patterns and trends to help improve your experience.

  • The data Google Analytics stores about you:
    • Non-identifiable data such as, visits, pages views, time on site, and the journey you take through the site.

For more details on Google Analytics please visit their website http://www.google.com/analytics/

Snowplow

We use this this service to improve your experience on this site.

  • The service:
    • This service runs in the background on our site and sends one or more cookies to your computer, or handheld device to collect non-identifiable information. These cookies are used to help improve the quality of our service, including for storing user preferences and search results, as well as tracking user trends, such as pages visited.

  • The data Snowplow stores about you:
    • Your non-identifiable browsing history; including but not limited to, device type, pageviews, depth of visit, dwell time.

For more details on Snowplow please visit their website https://snowplowanalytics.com/

Help Guides on Removing Cookies

The following guides can help you delete cookies stored by your browser: